Privacy Policy

Introduction

The Mediation Co ("we" or "us") is committed to protecting the privacy and confidentiality of our clients and website users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our mediation services or visit our website.

 

Information We Collect

• Personal Information: We collect personal information, such as names, contact details, and relevant information about your dispute or mediation needs, when you:

  •     Contact us to inquire about our services

  •     Engage our mediation services

  •     Register for events or newsletters

• Usage Data: We collect data about your interactions with our website, including IP addresses, browser types, and pages visited.

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 How We Use Your Information

• Providing Mediation Services: We use your personal information to provide mediation services, communicate with you, and facilitate the mediation process.

• Improving Our Services: We use usage data to analyze trends, administer the website, and improve our services.

• Marketing and Communication: We may use your contact information to send you newsletters, updates, or promotional materials about our services.

 

Confidentiality and Security

• Confidentiality: We maintain the confidentiality of all information shared during the mediation process.

• Security Measures: We implement robust security measures to protect your personal information from unauthorized access, disclosure, or destruction.

 

Sharing Your Information

• Mediation Participants: We may share your information with other parties involved in the mediation process, such as co-mediators or experts, as necessary.

• Service Providers: We may share your information with third-party service providers who assist us in providing our services.

• Legal Requirements: We may disclose your information if required by law or to comply with a court order.

 

Your Rights

• Access and Correction: You have the right to access and correct your personal information.

• Withdrawal of Consent: You can withdraw your consent to our processing of your personal information.

 

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us.

 

Effective Date

This Privacy Policy is effective as of 14 April 2025.

 

By engaging with our mediation services or using our website, you acknowledge that you have read and understood this Privacy Policy.